APPLICATION MANAGER (M/F/D)
FULL TIME

Platomics is dedicated to bringing the power of personalized medicine into everyday healthcare by making genetic testing easy and affordable. For this purpose, our team applies the most advanced computing technologies to enable big data processing and analysis in healthcare. We are a vibrant team, with backgrounds in bioinformatics, genetics and software development.

As an Application Manager you are responsible for communicating with and supporting customers’ technical requirements and you are also responsible for the development and control of processes that will facilitate on-boarding, setup and operations of our customers.  

As an Application Manager you have the following responsibilities:

  • Management of strategic customer projects with providers of genetic kits in the pharma industry and with clinical laboratories 

  • Development and communication of technical processes for the on-boarding of customers and the setup of the analysis and validation platform 

  • Support customers with the laboratory validation of genetic kits and genetic tests 

  • Support customers in questions and problems regarding our product portfolio

  • Gather technical feedback on user experience and translation into the development process 

  • Presentation of clinical and technical features internally and externally 

  • Maintain relationships with customers and their technical staff  

  • Liaise with broad range of medical staff, researchers, scientists and industry professionals 

  • Communicate the full impact of genetic testing regulations and quality requirements to customers (e.g. IVDR, MDR, ISO 15189, FDA, ISO 13485)

 

Required Qualifications:

  • 2+ years of experience in the laboratory, research, pharmaceutical or medical device industry 

  • Experience with test, kit, or assay validations in medical laboratories or pharmaceutical industry 

  • General understanding of quality and regulatory standards such as EU IVDR, MDR, ISO 15189, FDA, ISO 13485 and their implications for genetic testing

  • Very good English language skills, spoken and written (German is a plus)

  • Excellent communication skills

  • Professional and friendly appearance

  • Strong sense of responsibility, attention to detail and organization

  • Ability to work in a team and collaborate with other departments within Platomics
     

Preferred Qualifications:

  • MSc (or higher) in genetics, biology, bioinformatics or similar education as laboratory technician or in natural sciences

  • Experience with medical literature and publication databases

  • Experience in NGS, genetics, genetic analysis and interpretation of results

  • Experience in working in an agile environment, and with tools like Salesforce, Jira/Confluence
     

We offer:

  • Interesting topics in a rapidly growing market

  • Challenging and varied tasks

  • Flexible work schedule
     

You will earn an appropriate salary starting at EUR 50.000 gross/year (IT-KV). Willingness for over-payment is given for candidates with proper experience and/or qualifications.
 

The Platomics office is very conveniently located close to Praterstern, easily reachable via U1, U2, S-Bahn and ÖBB. We offer flexible working arrangements.

Apply via: careers@platomics.com or call +43 660 84 627 23