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IT Support Engineer (part time/full time) (m/f/d)

Platomics develops a global marketplace for personalized medicine to make the future of molecular diagnostics available today. We are a young vibrant team and apply the most advanced computing technologies to enable big data processing and analysis in healthcare. We are bioinformaticians, genetics researchers, software developers and mathematicians. Contact us if you love to code and work with other developers to build meaningful products. 

we are looking for a IT Support Engineer:

In the position of IT Support Engineer, you will be the direct point of contact for all internal IT Support requests. You will independently resolve routine tasks following Standard Operating Procedures (SOPs) and escalate complex requests further up in the Engineering Department. As part of your role, you can count on the full support of our highly experienced Infrastructure & Operations team. Additionally, you will be responsible to refine, improve and update our relevant SOPs together with our Infrastructure & Operations team.

Experience Required: 

  • High affinity to IT related tasks

  • Excellent communication and collaboration skills

  • Structured working method

Desirable Skills:

  • Troubleshooting experience in Windows and/or Linux operating systems

  • Experience with Administration of Office365, Jira, Confluence

  • Knowledge of network infrastructure troubleshooting and monitoring

We offer

  • An environment with cutting edge IT infrastructure is developed and maintained. 

  • A wide range of in-house experts available for training in specialist IT topics. 

  • Excellent accessibility via public transport. 


You’ll earn an appropriate salary starting at EUR 26.500 gross - career entry level (IT-KV). Willingness for over-payment is given for candidates with proper experience and/or qualifications.  

The Platomics office is very conveniently located close to Praterstern, easily reachable via U1, U2, S-Bahn and ÖBB.

Apply via: or call +43 660 84 627 23

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