APPLICATION MANAGER NGS- FULL TIME
Platomics develops a global marketplace for personalized medicine to make the future of molecular diagnostics available today. We are a young vibrant team and apply the most advanced computing technologies to enable big data processing and analysis in healthcare. We are bioinformaticians, genetics researchers, software developers, mathematicians, and marketing & sales experts. Your contribution at Platomics will have an impact on millions of people in the new era of personalized medicine.
As the Application Manager NGS, you will be responsible for communicating with and supporting customers’ technical requirements. You will also be responsible for the development and control of processes that will facilitate on-boarding, setup, and operations of our customers including managing clinical projects.
As an Application Manager NGS, you have the following responsibilities:
Management of strategic customer projects with providers of genetic kits, in the pharma industry, and with clinical laboratories
Development and communication of technical processes for the on-boarding of customers and the setup of the analysis and validation platform
Support customers with the laboratory validation of genetic kits and genetic tests
Support customers during routine genetic testing
Gather technical feedback on user experience and translation into the development process
Presentation of clinical and technical features internally and externally
Maintain relationships with customers and their technical staff
Liaise with broad range of medical staff, researcher, scientist and industry professionals
Communicate the full impact of genetic testing regulations and quality requirements to customers (e.g. IVDR, MDR, ISO 15189, FDA, ISO 13485)
Education as laboratory technician or in natural sciences, preferably genetics, bioinformatics, biology, or similar
2+ years’ experience in the laboratory, research, or pharma environment
Excellent English and some German language proficiency
Excellent communication and collaboration skills
Professional and friendly appearance
Extensive experience in medical laboratories, health care, pharma industry, or medical device industry
MSc in genetics, biology, bioinformatics or similar
Experience with test, kit, or assay validations in medical laboratories or pharma
Experience in NGS, genetics, genetic analysis and reporting
Understanding of quality and regulatory standards such as EU IVDR, MDR, ISO 15189, FDA, ISO 13485 and their implications for genetic testing
Working in an exciting and rapidly growing markets worldwide
Challenging and varied tasks with substantial learning and growth opportunity
Flexible work schedule
You will earn an appropriate salary starting at EUR 50.000 gross. Willingness for over-payment is given for candidates with proper experience and/or qualifications.
Platomics´ office is very conveniently located in Gusshausstraße Nr.15, close to the train and U1, U2 and U4 metro station St. Charles Church (Karlsplatz) in the 4th district of Vienna. We offer flexible-working arrangements.
Apply via: or call +43 660 84 627 23